Refund & Returns Policy

Last Updated: 28 February 2026

At DentalEdu Pro, we are committed to your satisfaction. Please read our Refund Policy carefully before making a purchase.

Return Window

You may request a refund within 30 days of purchase if you experience any of the qualifying issues described below. Refund requests submitted more than 30 days after the purchase date will not be eligible.

Eligible Refund Reasons

We will issue a full refund in the following circumstances:

• File Not Delivered: You did not receive a download link within 24 hours of purchase and our support team was unable to resend it.
• Defective or Corrupt File: The downloaded file is corrupt, damaged, or materially different from its description, and our team is unable to provide a working replacement within 48 hours.
• Duplicate Purchase: You accidentally purchased the same product twice.

Non-Eligible Refunds

Since our products are digital downloads, we are unable to accept refund requests in the following cases:

• The download link has been accessed and the file successfully downloaded.
• You changed your mind after purchase.
• The request is made after the 30-day return window has expired.

How to Request a Refund

To request a refund, please email us within 30 days of your purchase at support@dentaledu.pro with your order details and a description of the issue. We will review your request and respond within 2 business days.

Refund Processing

Approved refunds will be processed to your original payment method within 5–10 business days, depending on your bank or card issuer.